Hi Steve, welcome to the AiThority Interview Series in 2023. Please tell us about your two decades of tech experience so far. How did you arrive at Mastercard?

My career has had several phases. For the first 10 years or so after graduating, I worked at various – mostly small – independent, software companies and consultancies. My position evolved over the years; I started as a developer before advancing to the role of a software engineering manager and then eventually becoming a CTO.

Next, I worked for Science Foundation Ireland (SF), Ireland’s national science funding agency, where I led our investments in topics such as computer science, data science, software engineering, and artificial intelligence.

In 2014 I started at Mastercard, which is where I still currently work today. Initially, I supported and grew a team called Start Path, an engagement program for innovative startups in the fintech space. A few years later, I joined Mastercard Foundry, the innovation and R&D arm within the company, leading research and development for AI, ML, and now also quantum computing. This July, I was appointed to Mastercard’s first class of Distinguished Engineers, a recognition for select Senior Vice President technical experts as part of the company’s continuing commitment to technology, innovation, and career growth. With this distinction, I continue my work with a focus on artificial intelligence and quantum computing. 

You are in charge of Mastercard R&D’s strategy and execution of AI and ML in new product development efforts. What is the biggest challenge to Digital Transformation in the market you cater to?

Of the many years that I’ve worked in technology – this current period is distinct for the speed and scale of innovation taking place. This dynamism is exciting because we’ve only just scratched the surface of what is possible for businesses and consumers, but with it also comes new challenges for enterprises.

For one – leveraging emerging technologies to build new products and services.

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Part of the equation is to understand and introduce technologies like web3, spatial computing, PETs, and AI/ML, while also maintaining and upgrading legacy systems, and aligning with ever-evolving legislation and regulation governing their application.

AI specifically has been top of mind for our market, especially following the fairly recent explosion of generative AI.  Mastercard has been putting AI to work for years, particularly in our products and solutions across open banking, routing, personalization, and fraud that enhance the safety and security of the payments ecosystem.  Although the step change between AI and generative AI is exponential in terms of what you can do with it, our deep roots in AI have afforded us the capabilities, talent, framework, and partnerships to keep a pulse and execute on emerging technologies.  

As a leader in the payments space, and as with any nascent technology, Mastercard has a responsibility to set the precedent for exploring generative AI responsibly.  We developed an AI governance program and guidelines for our data scientists to minimize risks in AI and best serve our customers, invested in partnerships with key institutions like RIT In Dubai and Howard University, and actively encouraged our employees to safety test and learn. 

What technologies within AI and computing are you interested in?

The idea of being able to control a computer system and anything connected to it through programming has fascinated me since I was a teenager.

Today I’m looking at how AI, mixed reality, spatial computing, and web3 have unlocked an entirely new frontier in technology. We’re likely to see several key trends, such as the rapid increase in computational power, both at the edge and in the cloud, and the tokenization of assets to start to coalesce around some of these new computing paradigms.

For AI, the incredible advances born from generative AI and Large Language Models (LLMs) are also contributing to the transformative period we’re in.

Currently, Mastercard is engaging in test-and-learn with generative AI applications to enhance operational efficiency and improve data quality, aggregation, entity resolution, and categorization.

We’re also using ML for certain models that support our open banking solutions, such as credit scoring, financial management insights, account opening, and payments. It enables us to extract, identify, and classify data quickly and more efficiently than rules-based models alone.

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In the longer term, I’m paying close attention to both quantum computing and AGI. With quantum, I’m tracking developments in both hardware and software, to understand how these new devices will help us to solve ever more complex computational problems, and what use cases will arise in our industry. With AGI, at some stage, we may be looking at the prospect of human-like machines that can solve a wide range of complex tasks at scale. 

In the current analysis, it is reported the global quantum computing (QC) market will be at $900 million. How do you see QC disrupting the digital market in the next couple of years? 

At $900m, quantum computing is still a very small part of the overall computing market.

Over the next few years, we’ll see quantum computers – inclusive of quantum annealers – get progressively more performant, capable, and reliable.

Currently, our best guess is that the earliest use cases in banking and payments will most likely be in the optimization space, with other applications such as machine learning coming later.

Rather than a disruption, it’s more probable that we’ll see quantum technology adopted gradually, across industries and companies, as the technology continues to improve, becomes more usable, and its primary use cases become more evident. 

What steps can young technology professionals take to enhance their proficiency in collaborating effectively with Cloud, Automation, and AI-based tools? 

Nothing beats getting “hands-on-keyboard” experience using these technologies.  One of the amazing benefits that all young tech professionals have today is readily available online learning materials. There are tutorials on YouTube for just about every emerging technology imaginable, and through cloud computing, there’s also access to the resources required to explore those areas. Many cloud and tech companies also offer cheap or free trial accounts to help young developers learn their technologies at little or no cost.

On the Mastercard Developers platform, for example, you’ll find a quick start guide that will walk you through how to create a new project using Mastercard’s APIs, and gain access to the Sandbox environment. So, armed with nothing more than a laptop and an internet connection, people can get access to all the technology they could imagine, even quantum computers!

One of the tried and tested ways to build skills in these areas has been through the open-source community – whether it’s contributing to an existing project that you find interesting or relevant, or starting a personal project that scratches your own itch. 

What are your predictions for AI/ML and other smart technologies heading beyond 2024?

As machine and deep learning evolve, so too will their role within our sector. This past year has been about experimentation. In 2024, we expect generative AI to continue to gradually integrate into business operations and products.

Companies are currently focused on internal generative AI applications, like software development co-pilots, knowledge bots and operational efficiency drivers that are serving as testbeds and laying the groundwork for what’s to come. This phase is likely to continue throughout the year, as companies start building the foundations for implementation. As challenges like data privacy, information accuracy and bias are addressed, we anticipate that the range of use cases will expand to include more ambitious and public-facing deployments.

 

One of the most compelling use cases for generative AI in the financial services industry is in open banking. With the aid of fine-tuned LLMs, generative AI can enable the cleaning and categorization of data at a significantly higher through-put and with more accuracy than previously available.

In line with informed data consent protocols, generative AI could streamline personal financial management, for example, by acting as a personal wealth manager to create an encompassed view of an individual’s financial well-being, help formulate college savings plans, procure loans and implement financial strategies – empowering people to navigate their financial lives more adeptly.

Thank you, Steve! That was fun and we hope to see you back on AiThority.com soon.

• About Steve
• About Mastercard

About Steve

Steve is an IT professional with more than 25 years of industry experience in payments, government, and academia. He is currently responsible for leading Mastercard Foundry’s R&D initiatives in emerging technologies, including artificial intelligence, machine learning, quantum computing, 5G and Web3. In this role, Steve leads a team of talented data scientists, data engineers and software engineers to bring new products and services to market.

About Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The post AiThority Interview with Steve Flinter, Distinguished Engineer, Artificial Intelligence & Quantum Computing, Mastercard Foundry R&D appeared first on AiThority.

In the dynamic world of finance, the symbiotic relationship between traditional banks and fintech firms has evolved at lightning speed. However, as the integration of technology and finance deepens, regulations governing these relationships remain hazy. As a result, both banks and fintech companies face the challenge of navigating an unclear regulatory environment, requiring a robust risk management strategy.

Understanding the Ambiguity

The regulatory ambiguity stems from an apparent mismatch. In other words, the fast-paced evolution of fintech innovations often outpaces its legal framework development. By their very nature, regulations need time for deliberation, consultation, and implementation. Meanwhile, fintech solutions continue to expand, spurred by the demands of digital consumers and global commerce.

The Core of the Problem

While banks are traditionally heavily regulated entities, fintech companies often start in a more agile and less regulated environment. When these two entities form partnerships, a gray area emerges: Where does the boundary of a bank’s regulatory environment end and the fintechs begin?

This vagueness can expose both parties to unforeseen risks, especially in data privacy, cybersecurity, and consumer protection areas.

The Go-To Risk Management Strategy

The go-to risk management strategy for bank-fintech relationships is a comprehensive approach tailored to the specific risks of each relationship. It should be regularly reviewed and updated as the regulatory landscape changes.

1. Collaborative Approach to Compliance: Both banks and fintech firms should collaborate to understand and manage their shared regulatory obligations, ensuring that the entire partnership remains compliant, even in areas where regulations are yet to be explicitly defined.

2. Continuous Monitoring: Leveraging technology for continuous (and real-time) monitoring of transactions, data sharing, and user interactions can help detect potential regulatory and security breaches early.

3. Clear Contractual Agreements: Clearly defined roles and responsibilities in partnership agreements can significantly reduce the risk of regulatory breaches. These contracts should explicitly state which party is responsible for compliance, ensuring no responsibilities fall through the cracks.

4. Engage with Regulators: Proactively engaging with regulatory bodies can clarify how existing rules apply to bank-fintech partnerships. Regular consultations can also offer insights into upcoming regulations, allowing businesses to prepare in advance.

6. Insurance Coverage: Given the evolving nature of risks, both banks and fintech firms should consider comprehensive and customized insurance policies that cover potential regulatory, cybersecurity, and operational risks.
7. Education and Training: Educating staff on the latest regulatory developments and best practices is essential. Regular training sessions can equip teams with the knowledge to identify and manage potential risks.

The bank-fintech relationship promises transformative potential for the financial services industry. However, with the promise comes the peril of an unclear regulatory environment. While waiting for more transparent regulations, a proactive, collaborative, and comprehensive risk management strategy is the most effective way for banks and fintech firms to navigate the challenges and reap the rewards of their partnership.

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[To share your insights with us, please write to sghosh@martechseries.com]

The post Bank-Fintech Relationships: Navigating the Blurred Regulatory Landscape with Effective Risk Management appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

NTT DATA, Unveils New Global Operating Model and Executive Leadership for 2024

NTT DATA, a leader in global technology services, unveils its updated global operating model and introduces its executive leadership, set to take effect in April 2024. The merging of NTT DATA and NTT Ltd. highlights our unwavering commitment to maintaining leadership in the IT and technology sectors. With our diverse portfolio and client-centric approach, we provide advanced solutions across consulting, applications, data centers, networks, cloud, and Edge Computing. The success of our clients remains a driving force behind our growth.

CloudFabrix Announces AI-driven Telco Service Assurance and Automation Solution

CloudFabrix, the inventor of Robotic Data Automation Fabric Platform and the Data-centric AIOps Leader, announced market momentum with its AI-driven Telco Service Assurance and Automation Solution and has launched a GSI Partner Program to build on its momentum. Telcos and MSPs leverage CloudFabrix Telco solution’s Data automation, AutoML, and service automation to consolidate data sources, derive insights, and drive automation.

Sapia.ai’s Smart Interview Platform Now Available On Sap Store

Sapia.ai announced that its AI Smart Interviewer is now available on SAP Store, the online marketplace for SAP and partner offerings. Sapia.ai integrates with SAP SuccessFactors and delivers access to the world’s only smart interview platform powered by deep learning AI to customers.

UKG Propels Great Workplaces Forward with Generative AI

UKG, a leading provider of HR, payroll, and workforce management solutions for all people, will propel great workplaces forward with the introduction of generative AI-powered conversational experiences for the UKG Pro and UKG Ready HCM suites.

Vapor IO Launches Its “Monetize the AI Edge” Program, Empowering an Ecosystem of Partners to Capture the $180 Billion AI Edge Market

Vapor IO, creators of the Kinetic Grid platform and leaders in edge networking and real-time, pervasive AI, has unveiled its “Monetize the AI Edge” partner initiative. This reseller program is designed to help partners accelerate the availability of real-time AI by delivering bundled AI services via Vapor IO’s shared and neutral host infrastructure.

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 4th October 2023 appeared first on AiThority.

This is your AI Weekly Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

Viral x Quantelica: Shaping the Future of Cryptocurrency Ecosystems

In the ever-changing landscape of the cryptocurrency market, Viral Sniper stands out as a project worth noting. In a crowded digital currency arena, it’s refreshing to find an initiative that not only offers a comprehensive ecosystem but also has a clear vision for the future.

John Snow Labs Announces Program for NLP Summit, the World’s Largest Gathering on Applied Natural Language Processing

John Snow Labs, the healthcare AI and NLP company and developer of the Spark NLP library, announced the agenda for its annual NLP Summit, taking place virtually October 3-5. In its fourth year, the event is the world’s largest gathering of the artificial intelligence (AI) community that explores today’s cutting edge use cases, advancements, and challenges of applied natural language processing (NLP) and large language models (LLMs).

Klick Health Launches First ChatGPT Plugin for Life Sciences Industry in US

Klick Health announced the first ChatGPT plugin for life sciences companies in the U.S. Built on OpenAI, the free KlickRx ChatGPT plugin gives life sciences professionals the ability to easily and quickly obtain information within ChatGPT on industry payments to any healthcare professional (HCP) in the U.S., simply by entering their National Provider Identifier (NPI). Today’s news underscores Klick’s deep data heritage and ongoing investments in technology, as well as its commitment to rolling out useful and ethical artificial intelligence (AI) tools for the life sciences industry.

SAP Announces New Generative AI Assistant Joule

SAP SE announced Joule, a natural-language, generative AI copilot that will transform the way business runs.
Joule will be embedded throughout SAP’s cloud enterprise portfolio, delivering proactive and contextualised insights from across the breadth and depth of SAP solutions and third-party sources. By quickly sorting through and contextualising data from multiple systems to surface smarter insights, Joule helps people get work done faster and drive better business outcomes in a secure, compliant way. Joule delivers on SAP’s proven track record of revolutionary technology that drives real results.

Viz.ai Announces Expansion Into Outpatient Ambulatory Centers to Accelerate Clinical Trial Recruitment in Heart Failure

Viz.ai, the leader in AI-powered disease detection and intelligent care coordination, announced the expansion into outpatient ambulatory centers to accelerate clinical trial recruitment. Amavita Heart and Vascular Health, with facilities spanning four locations in Miami-Dade County, has taken a pioneering step by integrating Viz.ai technology into their outpatient ambulatory centers to screen and recruit patients in a clinical study on heart failure, sponsored by a leading, global biopharma company.

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates – September 4th Week appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

Perfect Corp. Unveils Groundbreaking “YouCam AI Pro” App, Redefining Creative Expression with AI-Powered Text-to-Image Technology

Perfect Corp., the leading augmented reality (AR) and artificial intelligence (AI) beauty and fashion tech solutions provider is thrilled to announce the launch of “YouCam AI Pro,” a cutting-edge addition to its suite of acclaimed apps, which includes award-winning YouCam Makeup and YouCam Perfect. With YouCam AI Pro, users can now unlock a world of limitless creativity through the power of artificial intelligence and image generation.

Latest 8×8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind

8×8, a leading integrated cloud contact center and unified communications platform provider, announced findings from its 2023 State of Conversational AI in the Contact Center report. Key findings reveal that contact center and IT leaders believe conversational artificial intelligence (AI) is the future of the contact center with 80% saying these capabilities will be a must have in the near future, and 41% agreeing that if companies don’t adopt these capabilities they will fall behind. Further findings highlight how they are thinking about applying conversational AI through automation.

Dialpad Introduces AI-Driven Personal Identifiable Information (PII) Redaction for Enhanced Privacy Protection

Dialpad, the industry-leading AI-Powered Customer Intelligence Platform announced the release of PII Redaction, an Ai-powered feature designed to fortify privacy safeguards of personal identifiable information (PII) and empower users with greater control over their data. As part of Dialpad Ai, a proprietary automatic speech recognition (ASR) and natural language processing (NLP) engine embedded across Dialpad’s sales, voice, meetings, messaging and contact center solution, PII Redaction acts as a powerful safeguard for customer privacy, security, and compliance.

CCC Pilots AI-disambiguated Researcher and Institution Data in RightFind Navigate

CCC, a leader in advancing copyright, accelerating knowledge, and powering innovation, announces the availability of AI-disambiguated data and enriched metadata, for researchers and institutions, within RightFind Navigate through a pilot for its customers. CCC also announces several powerful new features of the RightFind Suite.

NTT and Qualcomm Team up to Drive AI at the Edge

NTT Ltd., a leading IT infrastructure and services company, announced a strategic engagement with Qualcomm Technologies, a global leader in semiconductor technologies, to invest in and accelerate the development of the 5G device ecosystem to facilitate private 5G adoption, which is critical to powering AI at the edge.

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 30th September 2023 appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

9 Use Cases of ML/IoT Solutions Benefiting Businesses: the New White Paper by Intetics

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 29th September 2023 appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

SAP Announces New Generative AI Assistant Joule

SAP SE announced Joule, a natural-language, generative AI copilot that will transform the way business runs.
Joule will be embedded throughout SAP’s cloud enterprise portfolio, delivering proactive and contextualised insights from across the breadth and depth of SAP solutions and third-party sources. By quickly sorting through and contextualising data from multiple systems to surface smarter insights, Joule helps people get work done faster and drive better business outcomes in a secure, compliant way. Joule delivers on SAP’s proven track record of revolutionary technology that drives real results.

UST and Quicklizard Partner to Deliver Dynamic Pricing Optimization for Retailers

UST, a leading digital transformation solutions company, has partnered with leading price optimization platform Quicklizard to provide AI-guided data-infused pricing at scale to prominent global brands and retailers. The integration of the Quicklizard platform into UST’s solutions portfolio provides clients with improved operations, experiences, and profitability across their retail value chains by optimizing pricing capabilities.

Lanner Electronics Collaborates with Hailo to Unveil Revolutionary PCIe AI Acceleration Card – Falcon Lite

Lanner Electronics, a leading provider of advanced network appliances and edge AI computing platforms, is excited to introduce the new PCIe AI Acceleration Card, Falcon Lite, powered by Hailo-8 AI processors. The Falcon Lite’s modular PCIe form factor provides a flexible solution for solution providers looking to accelerate edge AI workloads with deployment flexibility and power efficiency.

PolyAI Customer-led Voice Assistants Now Available on Genesys AppFoundry

PolyAI, a global leader in conversational artificial intelligence (AI), announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.

ThisWay Global CEO Angela Hood to Present at IBM’s Lunch & Learn Series That Spotlights Business Automation and Ethical AI

ThisWay Global, the leader in AI bias-removal and talent acquisition sourcing technology, announced that CEO Angela Hood will present at IBM Lunch & Learn Series that will focus on business automation and Ethical Artificial Intelligence (AI).

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 28th September 2023 appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

Fujitsu Launches New Technologies to Protect Conversational AI From Hallucinations and Adversarial Attacks

Fujitsu announced the launch of two new AI trust technologies to improve the reliability of the responses from conversational AI models. The newly developed technologies include a technique to detect hallucinations in conversational AI models – a phenomenon in which generative AI creates incorrect or unrelated output – and a technique jointly developed at its small research lab (1) at Ben Gurion University to detect phishing site URLs implanted in the responses of the AI through poisoning attacks that inject false information.

Klick Health Launches First ChatGPT Plugin for Life Sciences Industry in US

Klick Health announced the first ChatGPT plugin for life sciences companies in the U.S. Built on OpenAI, the free KlickRx ChatGPT plugin gives life sciences professionals the ability to easily and quickly obtain information within ChatGPT on industry payments to any healthcare professional (HCP) in the U.S., simply by entering their National Provider Identifier (NPI). Today’s news underscores Klick’s deep data heritage and ongoing investments in technology, as well as its commitment to rolling out useful and ethical artificial intelligence (AI) tools for the life sciences industry.

EOT Signs Strategic Collaboration Agreement with AWS to Innovate Industrial Software for AI-Optimized Industrial Assets

EOT, a leading intelligent industrial software provider, announced it signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to help industrial companies unlock the promise of artificial intelligence (AI)-optimized industrial plants with a no-code cloud historian and digital twins residing exclusively on AWS.

GeologicAI Announces $10 Million in Additional Funding from Export Development Canada

GeologicAI, a global leader in digital rock analysis, announced the closing of an additional US$10 million in funding from Export Development Canada (“EDC”) as an extension to its Series A financing round led by Breakthrough Energy Ventures, bringing the total round of funding to US$30 million. This investment will accelerate global deployment of GeologicAI’s fleet of AI-powered robot geologists to support the exploration and extraction of the critical minerals required for the energy transition.

Leveraging AI Technology, Lion Launches the Intelligent Trading Algorithm Service “Phoenix”

Lion Group Holding Ltd. operator of an all-in-one trading platform that offers a wide spectrum of products and services, announced the launch of the intelligent trading algorithm service “Phoenix” based on independent innovation and research and development of AI technology, providing users with an intelligent trading service experience deeply supported by AI algorithms. While accelerating the integration of AI technology and the Company’s current diversified products to create superior technical barriers, “Phoenix” will further enhance the core competitiveness of the company’s products, and is expected to become a new driver of Lion’s performance growth.

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 27th September 2023 appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

Together, the All-in-One AI Health Assistant, Improves Care for Aging Americans With Voice-Based Mental Health Detection Feature

Together, the leading AI-based health assistant, unveiled its latest groundbreaking feature: Mental Vitals, an innovative mental health detection tool designed to screen for symptoms of depression and anxiety through voice analysis. Launched just six weeks ago, Together has already garnered more than 11,000 active users — 64% of whom are over the age of 55 — and is transforming the way aging Americans and caregivers manage and monitor their health.

UserTesting Announces UserTesting AI, an Intelligent Set of AI-Powered Capabilities Designed to Accelerate Time

UserTesting, a leader in experience research and insights, announced the availability of UserTesting AI, a set of AI-powered capabilities designed to help users surface key customer insights, and quickly act on the opportunities to improve the way products and experiences are built. Adding to its existing intelligent capabilities, UserTesting also launched its newest feature–AI Insight Summary–which leverages GPT (Generative Pre-training Transformer), an AI that’s adept at understanding and creating human language, to synthesize verbal and behavioral data from multiple video sessions at a click of a button. Summaries generated by this new feature are evidence backed, meaning that each insight points back to the respective source video and data so customers can verify that the insights are correct and reliable.

InterDigital to Showcase Energy Aware Video Solutions and Critical Codec Contributions

Alongside research and innovation in wireless and AI technologies, InterDigital, is enabling diverse and immersive video experiences while innovating solutions that mitigate energy consumption. InterDigital will showcase cutting-edge video innovation at IBC, one of the industry’s leading content and technology shows taking place in Amsterdam. At IBC, InterDigital will showcase an array of research contributions to video codecs, advanced HDR solutions, and pioneering innovations in energy aware media technologies at the Media Coding Industry Forum (MC-IF) and Ultra HD Forum booths, and the IABM Lounge.

John Snow Labs Announces Program for NLP Summit, the World’s Largest Gathering on Applied Natural Language Processing

John Snow Labs, the healthcare AI and NLP company and developer of the Spark NLP library, announced the agenda for its annual NLP Summit, taking place virtually October 3-5. In its fourth year, the event is the world’s largest gathering of the artificial intelligence (AI) community that explores today’s cutting edge use cases, advancements, and challenges of applied natural language processing (NLP) and large language models (LLMs).

Fermyon First to Make Enterprise AI Apps 100x Faster to Run With Game-Changing WebAssembly Compute Innovation

Fermyon Technologies, the serverless WebAssembly company, announced Fermyon Serverless AI, a new capability that radically alters the field of the technology industry’s largest, most dominant paradigm shift in decades, AI. Serverless AI is now available on Fermyon Cloud’s free tier, showcasing Fermyon’s supersonic startup time for AI inferencing with LLMs.

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 25th September 2023 appeared first on AiThority.

This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

Netcracker Expands Collaboration with Microsoft to Deliver High-Value Generative AI Solutions to Telecom Operators

Netcracker Technology announced that it has expanded its partnership with Microsoft to support Netcracker’s recently launched GenAI Telco Solution, which unlocks the potential of generative AI technology to deliver exceptional business value to the telecom industry.

Enterprises Exploring GenAI with Sense of Urgency, Caution, ISG Study Finds

Energized by the hype around generative AI, enterprises are aggressively pursuing practical applications of this new technology while remaining cautious about the risks, a new research report from Information Services Group, a leading global technology research and advisory firm, has found.

Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience

Salesforce introduced the next generation of Einstein, its AI technology. Einstein now includes:

• Einstein Copilot: A new and trusted out-of-the-box conversational AI assistant built into the user experience of every Salesforce application. Einstein Copilot will drive productivity by assisting users within their flow of work, enabling them to ask questions in natural language, and receive relevant and trustworthy answers that are grounded in secure proprietary company data from Salesforce Data Cloud. In addition, Einstein Copilot proactively offers options for additional actions beyond the user’s query – such as a recommended action plan after a sales call, or creating a new service knowledge article.
• Einstein Copilot Studio: An easy new way for companies to build an entirely new generation of AI-powered apps with custom prompts, skills, and AI models to close sales deals faster, streamline customer service, auto-create websites based on personalized browsing history, or turn natural language prompts into code, as well as hundreds of other business tasks. Einstein Copilot Studio also provides configurability to make Einstein Copilot available for use across other consumer-facing channels like websites to power real-time chat, Slack, WhatsApp, or SMS.

Hint Health Launches Exciting New AI Product Powered by OpenAI to Reinforce Doctor-Patient Relationships

In an exciting new collaboration with OpenAI, Hint Health announced the launch of their AI product and their commitment to leverage artificial intelligence to reshape healthcare by enhancing the doctor-patient relationship.

IOTech Partners with Advantech to Speed Adoption of Advanced Technologies in Manufacturing and other Industrial Sectors

IOTech, the leader in open edge computing, announced its new partnership with Advantech, leading provider of industrial Internet of Things (IoT) hardware and automation technology, to deliver advanced edge data processing solutions for smart manufacturing and industrial automation. The partnership will enable a new range of integrated edge hardware and software solutions for manufacturers to automate data exchanges between equipment and control systems, in addition to simplifying the adoption of new technologies like artificial intelligence (AI) and machine vision.

 [To share your insights with us, please write to sghosh@martechseries.com] 

The post Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 23rd September 2023 appeared first on AiThority.