chatbot Archives - AiThority https://aithority.com/tag/chatbot/ Artificial Intelligence | News | Insights | AiThority Tue, 09 Jan 2024 19:23:10 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://aithority.com/wp-content/uploads/2023/09/cropped-0-2951_aithority-logo-hd-png-download-removebg-preview-32x32.png chatbot Archives - AiThority https://aithority.com/tag/chatbot/ 32 32 Calabrio Enhances Customer Experience With Wysdom AI Acquisition https://aithority.com/technology/calabrio-enhances-customer-experience-with-wysdom-ai-acquisition/ Tue, 09 Jan 2024 19:23:10 +0000 https://aithority.com/?p=556513 Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience

Calabrio, announced their acquisition of Wysdom, the leading experts in AI (Artificial Intelligence) and virtual agent performance solutions. This acquisition will accelerate Calabrio’s strategy to help customers leverage AI and ML (Machine Learning) to maximize agent engagement, productivity, and ROI (Return on Investment). Wysdom, based out of Toronto, Canada, was founded in 2012 and has […]

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Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionize the Customer Experience

Calabrio, announced their acquisition of Wysdom, the leading experts in AI (Artificial Intelligence) and virtual agent performance solutions. This acquisition will accelerate Calabrio’s strategy to help customers leverage AI and ML (Machine Learning) to maximize agent engagement, productivity, and ROI (Return on Investment). Wysdom, based out of Toronto, Canada, was founded in 2012 and has been a pioneer in developing software and services to help customers optimize the performance of their virtual agents.

“We are excited to bring Wysdom and Calabrio together to help our customers use AI to drive optimal allocation of resources across both human and virtual agents,” said Kevin Jones, CEO of Calabrio. “By unlocking core insights across all interactions at scale, Wysdom’s powerful AI/ML-fueled analytics will ensure that our customers are able to leverage all of the valuable data in their omnichannel contact center.”

Recommended AI News: Riding on the Generative AI Hype, CDP Needs a New Definition in 2024

Wysdom’s proprietary technology facilitates the fine-tuning of virtual agent (i.e., chat and voice bot) interactions in real time. This technology is an instant value-add to Calabrio’s existing suite of analytics tools. Both platforms are built for an increasingly omnichannel world and will allow Calabrio to present customer interactions, along with a comprehensive range of conversational metrics, through a single pane of glass. This single pane approach will allow customers to easily monitor and improve the performance and resource allocation of all customer service agents, whether human or virtual.

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Calabrio customers will now be able to sort all interactions—regardless of channel type—into thematic categories. In addition, customers will now be able to automatically determine areas for potential improvement, including coaching and training. This enhanced analytical firepower will take Calabrio’s already robust quality management and employee engagement tools to the next level. The result is the ultimate workforce performance solution for the modern, omnichannel customer contact center.

“At Wysdom we have spent years single-mindedly focused on improving the efficacy of the AI-enhanced chatbot, believing the modern contact center to be a space ripe for transformational change,” said Ian Collins, Wysdom Founder & CEO. “All along we’ve viewed Calabrio as a like-minded innovator, so we’re thrilled to join them in this crucial mission.”

Recommended AI News: Riding on the Generative AI Hype, CDP Needs a New Definition in 2024

The acquisition speaks to Calabrio’s long-term, multi-front efforts to build the world’s best software to optimize how businesses delight their customers. In addition, it will accelerate customers’ ability to harness the vast quantities of data generated by each customer interaction across multiple channels. And as part of that process, Calabrio will create a frictionless, engaging experience for both customers and agents.

[To share your insights with us, please write to sghosh@martechseries.com]

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Siemens Delivers Innovations In Immersive Engineering And Artificial Intelligence To Enable The Industrial Metaverse https://aithority.com/machine-learning/siemens-delivers-innovations-in-immersive-engineering-and-artificial-intelligence-to-enable-the-industrial-metaverse/ Tue, 09 Jan 2024 11:43:21 +0000 https://aithority.com/?p=556339 Siemens delivers innovations in immersive engineering and artificial intelligence to enable the industrial metaverse

Together with customers and partners including Sony, Red Bull Racing, Unlimited Tomorrow, and Blendhub, Siemens highlights how technology is transforming the everyday Siemens unveiled innovations that are combining the real world and the digital worlds to redefine reality as it opened CES 2024, the world’s leading technology gathering. Siemens announced new partnerships and breakthroughs in AI […]

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Siemens delivers innovations in immersive engineering and artificial intelligence to enable the industrial metaverse

Together with customers and partners including Sony, Red Bull Racing, Unlimited Tomorrow, and Blendhub, Siemens highlights how technology is transforming the everyday

Siemens unveiled innovations that are combining the real world and the digital worlds to redefine reality as it opened CES 2024, the world’s leading technology gathering. Siemens announced new partnerships and breakthroughs in AI and immersive engineering to enable the industrial metaverse, and highlighted how these technologies are empowering the world’s innovators to thrive using its open digital business platform, Siemens Xcelerator.

“We envision the industrial metaverse as a virtual world that is nearly indistinguishable from reality, enabling people — along with AI — to collaborate in real time to address real-world challenges,” stated Siemens CEO Roland Busch. “This will empower customers to accelerate innovation, enhance sustainability and adopt new technologies faster and at scale, leading to a profound transformation of entire industries and our everyday lives. Together with our customers and partners, Siemens is proud to announce new products that will bring the industrial metaverse a step closer to all of us.”

Recommended AI News: Riding on the Generative AI Hype, CDP Needs a New Definition in 2024

“Siemens is making the industrial metaverse more accessible so that our customers can use it to solve their real-world problems faster, more sustainably and with greater efficiency – and we will make it available to companies of all sizes, so that everybody can turn their big ideas into world-changing innovations,” said Cedrik Neike, Member of the Managing Board of Siemens AG and CEO of Siemens Digital Industries.

Siemens & Sony partnership to enable immersive engineering

Siemens and Sony Corporation (Sony) are partnering to introduce a new solution that combines the Siemens Xcelerator portfolio of industry software with Sony’s new spatial content creation system, featuring the XR head-mounted display with high-quality 4K OLED Microdisplays and controllers for intuitive interaction with 3D objects. Enabling designers and engineers to create and explore design concepts in a borderless immersive workspace, the new solution will kickstart content creation for the industrial metaverse. Expected to be available later in 2024, Siemens’ NX™ Immersive Designer, an integrated solution that combines Siemens’ NX software and Sony technology, brings immersive design and collaborative product engineering capabilities to Siemens’ flagship product engineering solution.

“At Sony, we are passionate about empowering creators with cutting-edge technologies, and in the field of spatial content creation, we have thrived in innovating the way they work by utilizing our proprietary motion and display technologies,” said Yoshinori Matsumoto, Executive Deputy President and Officer in charge of Technology and Incubation, Sony Corporation. “By combining our technologies and Siemens’ expertise in engineering, we are excited to enable more immersive engineering that redefines the daily workflow of designers and engineers. The high-quality, realistic rendering and intuitive interaction will give creators tools to pursue a more immersive creative processes that fuels further innovation in the industrial metaverse.”

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In addition, Siemens and Amazon Web Services (AWS) are strengthening their partnership and making it easier for businesses of all sizes and industries to build and scale generative artificial intelligence (AI) applications. Siemens is integrating Amazon Bedrock – a service that offers a choice of high-performing foundation models from leading AI companies via a single API, along with security, privacy, and responsible AI capabilities – with Mendix, the leading low-code platform that is part of the Siemens Xcelerator portfolio.

Through a keynote address and exhibition presence, Siemens is highlighting how its customers are using the Siemens Xcelerator open business platform to transform how we Live, Work, Play and Make.

  • Live – Siemens is unveiling its smart home energy management portfolio – Inhab™ at CES. The suite of Intelligent Habitat solutions allows users to have full transparency and control over which sources are supplying energy at a given time and how that energy is being distributed throughout the home. Such features as real-time alerts, 24/7 monitoring and energy goal settings provide occupants with the transparency they need to make informed decisions. As more appliances go electric and we introduce EV charging and solar arrays to homes, the highly accurate monitoring and management solutions will help to lower energy consumption and utility bills while increasing safety and capacity.
  • Work –Siemens is showcasing its partnership with Sony to deliver the next generation industrial metaverse by combining new innovations in immersive engineering software in the Siemens Xcelerator open-business platform with Sony’s ground-breaking mixed reality hardware. Presented in collaboration with Red Bull Racing, Siemens is demonstrating how this new solution empowers engineers to free them from traditional constraints to bring together the virtual and physical worlds by immersing them in the industrial metaverse.
  • Play –The Siemens’ Experience at CES highlights how innovators are using the Siemens Xcelerator platform to transform how the world plays. Unlimited Tomorrow is doing life-changing work to design affordable, customizable and scalable prosthetics and working alongside customers to help develop cleaner, safer transportation for everyone, everywhere.
  • Make – Blendhub is using Siemens technology to tackle food insecurity and transform food production. Deploying and connecting a multi-localized network of food and personalized nutrition factories, moving them closer to ingredients supply and final consumers, Blendhub is enabling a technology-driven approach to shared value creation in the global food system.

Growing the Siemens Xcelerator ecosystem

Alongside the visitor experience at CES 2024, Siemens is presenting opportunities for customers, partners and developers with the Siemens Xcelerator Developer Experience. With the launch of its Siemens Xcelerator Developer Portal, Siemens is taking a giant leap forward, delivering a first-of-its-kind platform consolidating all Siemens’ APIs and developer resources. This portal, part of Siemens Xcelerator, operates on principles of openness and collaboration, providing developers a unified space to explore and access Siemens and partner APIs.

In collaboration with Microsoft, the developer portal introduces a Chatbot, offering an innovative AI companion to enhance the development experience. Seamlessly integrated with industry-leading API platforms like Postman, the Siemens Xcelerator Developer Portal ensures a streamlined and developer-friendly journey from discovery to deployment.

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Siemens AG(Berlin and Munich) is a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people.

[To share your insights with us, please write to sghosh@martechseries.com]

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Boomerang Ventures Leads $1.7 Million Series Seed Round for Pediatric Digital Health Startup Xploro https://aithority.com/machine-learning/boomerang-ventures-leads-1-7-million-series-seed-round-for-pediatric-digital-health-startup-xploro/ Thu, 21 Dec 2023 09:46:15 +0000 https://aithority.com/?p=553842 Boomerang Ventures Leads $1.7M Series Seed Round for Pediatric Digital Health Startup Xploro Inc.

Boomerang Ventures, a leading venture capital and studio firm, has strategically invested in Xploro a pioneer in pediatric digital health. Leading the $1.7M Series Seed round, Boomerang Ventures underscores its dedication to fostering innovation in connected health technologies. Read : AiThority Interview with Einat Steklov, CEO and Co-founder at Kashable Established in the UK in 2019 and […]

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Boomerang Ventures Leads $1.7M Series Seed Round for Pediatric Digital Health Startup Xploro Inc.

Boomerang Ventures, a leading venture capital and studio firm, has strategically invested in Xploro a pioneer in pediatric digital health. Leading the $1.7M Series Seed round, Boomerang Ventures underscores its dedication to fostering innovation in connected health technologies.

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Read : AiThority Interview with Einat Steklov, CEO and Co-founder at Kashable

Established in the UK in 2019 and relocated to Cleveland, Ohio in 2022, Xploro Inc. is revolutionizing healthcare for children and families. The platform employs augmented reality, gaming, and AI to offer comprehensive health information, reducing stress, improving health literacy, and enhancing outcomes. Addressing critical healthcare gaps, Xploro provides age-appropriate, disease-agnostic, clinically-validated patient education. Utilizing games, AR, a cutting-edge chatbot, and customizable content across healthcare disciplines, it engages and informs young patients, available in multiple languages for diverse healthcare settings, ultimately enhancing resilience during treatments.

“My daughter’s Ewing’s Sarcoma diagnosis at age 13 in 2011 highlighted the lack of information that left her scared, anxious, and reluctant to engage with health services. Drawing on my entrepreneurial and tech disruptor background, I founded Xploro to change this. Boomerang’s investment provides essential support for our mission to empower young patients with the knowledge they need,” said Dominic Raban, Co-Founder & CEO, Xploro Inc.

Xploro Inc. initially focused on pediatric patients aged 7-15 and plans to expand to all ages and conditions, targeting the $12.53 billion global pediatric healthcare market and entering the adult healthcare sector by 2025. The company collaborates with respected organizations like World Child Cancer and partners with renowned healthcare providers, including Cincinnati Children’s Hospital, University Hospitals Cleveland, and several NHS Trusts. Boomerang Ventures’ investment supports Xploro’s vision of expanding into new treatment areas, enhancing sales and customer success functions, and securing runway through 2025, including broadening health condition coverage and involving third-party content creators.

Read:  AiThority Interview with Cory Gaines, Chief Product Officer at Blackhawk Network (BHN)

“We’re impressed by Xploro’s EdTech platform and its impact on pediatric patient education and anxiety alleviation. Boomerang values Xploro’s clinically validated technology, seeing its potential to revolutionize medical education across ages. Xploro’s move to the Midwest U.S. highlights the thriving healthcare and entrepreneurial ecosystem,” said Oscar Moralez, Founder & Managing Partner, Boomerang Ventures.

Read: AiThority Interview with Snyk’s CMO Jonaki Egenolf

[To share your insights with us, please write to sghosh@martechseries.com]

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Oracle Garden Introduces New Solutions Paving the Way for the Future of Decentralized AI https://aithority.com/natural-language/chatbots-intelligent-assistants/oracle-garden-introduces-new-solutions-paving-the-way-for-the-future-of-decentralized-ai/ Thu, 07 Dec 2023 10:41:54 +0000 https://aithority.com/?p=551092 Oracle Garden Introduces New Solutions paving the way for the Future of Decentralized AI

Oracle Garden is an emerging digital company in the fusion of advanced Generative Pre-trained Transformer (GPT) technology and blockchain. In the latest development, the company has announced the launch of innovative solutions that aims to change the landscape of decentralized artificial intelligence. Recommended :  New Generative AI-powered Sales Assistant Gets Closer to Perfection The newly introduced […]

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Oracle Garden Introduces New Solutions paving the way for the Future of Decentralized AI

Oracle Garden is an emerging digital company in the fusion of advanced Generative Pre-trained Transformer (GPT) technology and blockchain. In the latest development, the company has announced the launch of innovative solutions that aims to change the landscape of decentralized artificial intelligence.

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Recommended :  New Generative AI-powered Sales Assistant Gets Closer to Perfection

The newly introduced solutions by Oracle Garden are as follows:

  • Oracle Garden AI Chatbot: Oracle Garden introduces a Text-Based Web3 AI Chatbot, integrated into its ecosystem. Driven by the powerful Oracle Garden AI, the Chatbot offers a dynamic and intuitive interface, ensuring a versatile user experience.
  • AI Image Generator: Oracle Garden develops its AI Image Generator, a solution set to transform visual content creation in the decentralized digital economy. This tool addresses the increasing demand for dynamic and visually captivating content, offering a versatile and innovative approach to image generation
  • AI Trading Bot: Oracle Garden introduces its AI Telegram Trading Bot, a sophisticated solution catering to the dynamic realm of cryptocurrency trading. Empowering users with intelligent, automated trading strategies in the decentralized digital economy, the bot utilizes the convenience of the Telegram platform.
  • AI Chat SDKs: Oracle Garden leads the way in AI Chat Software Development Kits (SDKs), providing developers with a robust toolkit to effortlessly integrate GPT-powered chat functionalities into their applications.
  • Smart Contracts Generator: In the Web3 landscape, Oracle Garden introduces the Smart Contract Generator, acknowledging the pivotal role of smart contracts as foundational elements in decentralized applications.
  • Smart Contracts Auditor: In the decentralized digital economy, Oracle Garden addresses the paramount importance of error avoidance and security in a code-is-law environment. With the increasing permanence of data in blockchain and distributed ledger technology, Oracle Garden introduces its Smart Contract Security Assurance.

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Top of Form

Furthermore, at the core of Oracle Garden’s mission is the cultivation of a decentralized ecosystem, where the convergence of GPT technology and blockchain opens the door to a realm of limitless possibilities. The company is dedicated to empowering users with intelligent, secure, and accessible AI-driven solutions, fostering creativity, innovation, and community engagement.

Conclusively, central to Oracle Garden’s ecosystem is its native utility token, $ORACLE. This token is designed to facilitate transactions within the Oracle Garden network, creating a thriving and inclusive environment that transcends traditional boundaries. Users will have access to tools that enable them to navigate the evolving landscape of decentralized technologies.

Recommended : Using Unapproved GenAI Tools at Your Workspace? Salesforce has 6 Safe Use Recommendations

[To share your insights with us, please write to sghosh@martechseries.com]

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Flow Security Launches GenAI DLP, Monitoring Data In Motion and At Rest to Empower Enterprises to Securely Leverage GenAI Applications https://aithority.com/technology/flow-security-introduces-genai-dlp-for-comprehensive-monitoring-of-data-in-motion-and-at-rest/ Fri, 01 Dec 2023 07:48:57 +0000 https://aithority.com/?p=550366 Flow Security Launches GenAI DLP_ Monitoring Data In Motion and At Rest to Empower Enterprises to Securely Leverage GenAI Applications

Flow’s GenAI DLP provides complete data lifecycle coverage, actively preventing data leaks in real-time and enabling the further adoption of GenAI services Flow Security, the pioneering Data Security Lifecycle Platform, announced its extension to GenAI Security with the launch of a new GenAI DLP module. This move makes Flow Security the industry’s first data security […]

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Flow Security Launches GenAI DLP_ Monitoring Data In Motion and At Rest to Empower Enterprises to Securely Leverage GenAI Applications

Flow’s GenAI DLP provides complete data lifecycle coverage, actively preventing data leaks in real-time and enabling the further adoption of GenAI services

Flow Security, the pioneering Data Security Lifecycle Platform, announced its extension to GenAI Security with the launch of a new GenAI DLP module. This move makes Flow Security the industry’s first data security platform to safeguard the movement of data to GenAI services and applications, empowering enterprises to securely build with and consume GenAI.

The widespread use of Generative AI, while leading to advancements across the enterprise and fueling exceptional innovation, has led to increasing concern over data security. As more companies adopt GenAI services for a wide array of uses, from content creation to back-end tasks by developers, the potential for personal and corporate data leakage, data mishandling, and the creation of shadow data is on the rise. A recent report found that 69% of executives say innovation takes precedence over cybersecurity for Generative AI, while at the same time, 96% say adopting GenAI makes a security breach likely in their organization within the next three years.

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AIThority Predictions Series 2024 banner“Many companies that wish to venture into GenAI are hesitant to put themselves at risk due to concerns over data leakage, and they will continue to limit its usage as long as they remain unaware of how their data is moved, stored, and used by 3rd parties,” said CEO of Flow Security, Jonathan Roizin. “With GenAI DLP, we offer a responsible, frictionless way to safeguard corporate digital assets, enabling the wider adoption of GenAI applications across a data-centric ecosystem.”

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Analyzing data in motion, as opposed to traditional scanning of known databases, enables Flow’s GenAI DLP to discover shadow data and proactively identify anomalies in real-time, regardless of where the data is located. For data-centric organizations this capability is critical to prevent violations and breaches that could lead to fines and be damaging to their reputation. In testing, Flow’s GenAI DLP uncovered undetected data leakages despite seemingly robust infrastructure protection. In a test focusing on healthcare organizations where GenAI was used to classify patient data to gain insights into disease patterns and treatment effectiveness, Flow’s GenAI DLP quickly identified sensitive PHI data at risk that would have led to a HIPAA violation if it had continued to go unnoticed. In another test for telecom providers, GenAI was used to optimize customer services by analyzing chatbot interactions for potential risk, and once again, Flow’s GenAI DLP identified sensitive financial data leaks, thereby avoiding the potential repercussions.

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“GenAI tools have created a situation where the movement of data is expanding at an unparalleled pace and relying on traditional infrastructure protection methods is inadequate to cover this data sprawl. To effectively monitor data’s whereabouts, companies need to see the full journey, they can’t rely on scanning data where it’s supposed to be and once it is at rest – they need to know where the data actually is at all times,” said CPO of Flow Security, Natia Golan.

[To share your insights with us, please write to sghosh@martechseries.com]

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How should CFOs approach generative AI https://aithority.com/ai-machine-learning-projects/how-should-cfos-approach-generative-ai/ Tue, 28 Nov 2023 11:04:20 +0000 https://aithority.com/?p=549335

Getting ahead of the AI learning curve While generative AI is still in its early stages, companies can gain an advantage by allowing employees to experiment with tools such as Microsoft’s data visualization solution Power BI, which can be a “quick, very effective, and costly alternative to start providing some new skills for your employees, […]

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Getting ahead of the AI learning curve

While generative AI is still in its early stages, companies can gain an advantage by allowing employees to experiment with tools such as Microsoft’s data visualization solution Power BI, which can be a “quick, very effective, and costly alternative to start providing some new skills for your employees, because the employees are all looking for the experience.”

CFOs should try to be gen AI enablers rather than gatekeepers, ensuring that strategically vital programs receive the funding they require quickly and consistently. They should also guarantee that they and their function ascend the gen AI learning curve as rapidly as possible. The future has already begun.

Generative AI is part of the ‘third wave’ of digitization—and leading finance functions are already using it.

CFOs looking to incorporate generative AI and other emerging technologies into their businesses can begin with financial planning and analysis — the use of machine learning and other AI solutions has aided FP&A advancement in recent years, but tapping next-generation solutions can help finance leaders “really move the needle” in that area.

Identifying where generative AI solutions could be most useful in one’s business is merely the first step toward properly using the developing technology. CFOs that are experiencing a learning curve with the rapidly evolving product could approach its implementation in two ways.

They should first determine what underlying technologies or solutions are required to enable the usage of generative AI in their organizations, and then determine what skills and competencies their finance personnel will require to use the technology.

Read 10 AI In Manufacturing Trends To Look Out For In 2024

 Do AI right

Accounting and finance executives rush to understand the far-reaching effects of incorporating generative artificial intelligence into their businesses.

Zoom Video Communications and Ford Motor are just two examples of corporations starting the adoption process. As a first step, businesses are using the technology to anticipate the questions analysts would ask, investigate the earnings calls of rivals, and respond to employee inquiries about company policy.

In the realm of finance, many CFOs are now in the testing and evaluating phase of utilizing generative AI. Some high-level managers have voiced reservations regarding the safety of company data and the dependability of these technologies in financial and other operational settings.

Read Top 20 Uses of Artificial Intelligence In Cloud Computing For 2024

Adapt or die

There are three key ways in which financial operations may be affected by generative AI.

  1. The first is through the use of automation, which helps with boring activities (like making presentation drafts).
  2. Second, by augmenting human capabilities, so that they can operate more effectively (by, for example, compiling disparate data into a unified story).
  3. Third, hastening processes like information extraction and indexing to speed up innovation and decrease the time between financial reports. CFOs’ proactive performance management and capacity to support business choices can benefit substantially from the use of Gen AI. High-performing finance departments know which use cases would most significantly and practically advance their departments.

A high-performing finance function understands the use cases that could most significantly and feasibly improve it.

  • A well-run finance department knows which use cases will help it the most and how to implement them. It is important to us that all users, regardless of ability, have full access to this site. We are available to assist you in gathering data on this material. Some multinational corporations have already begun implementing (and this is by no means a complete list of) the Synthesis of data, with the ability to generate interactive charts with user-defined parameters based on free-form text searches. Solutions already exist, for instance, that supply a basic Q&A chatbot, a chart generation tool that makes charts in seconds after receiving a prompt or description of code, and a visualization tool that personalizes charts by employing preexisting code and confirming the veracity of the code.
  • Management of financial performance in the digital era involves finding explanations for budget overruns and shortfalls, as well as figuring out how to fix them. Self-service and designed with business users in mind rather than financial pros, this solution can facilitate fruitful conversations on performance management. Drafts of external reports, which not only can save teams weeks in preparing advanced first drafts of securities filings and stakeholder reports (such as sustainability reports), but also run queries on the current regulations and standards to help ensure that the reports meet current standards.
  • Working capital management with features such as an always-on support bot to help facilitate collections and payments, and an always-updated customer payment history risk assessment, including the capability to limit customer credit based on real-time information about customer-specific activity and market events. The applications of generational AI are numerous and diverse, and they are no longer speculative. Even though we are still in the beginning stages, the pace of adoption is increasing. Those realities make it even more vital for CFOs to get started in a planned and proactive approach.

Read OpenAI Open-Source ASR Model Launched- Whisper 3

[To share your insights with us, please write to sghosh@martechseries.com]

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Clarus Communications Unveils Charlie , The Industry’s First AI Chatbot Designed For Agents https://aithority.com/natural-language/chatbots-intelligent-assistants/clarus-communications-unveils-charlie-the-industrys-first-ai-chatbot-designed-for-agents/ Mon, 27 Nov 2023 11:57:08 +0000 https://aithority.com/?p=549380 Clarus Communications Unveils Charlie , The Industry's First AI Chatbot Designed For Agents

Clarus Communications, a leading technology solutions distributor announced the launch of Charlie an AI chatbot built on the Falcon AI Large Language Model. Designed exclusively for technology distribution, the AI chatbot aims to transform how agents interact with their customers. Recommended AI News: Rising Network Automation Unlocks Massive Growth Opportunities Across 5G  Clarus Communications, a leading […]

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Clarus Communications Unveils Charlie , The Industry's First AI Chatbot Designed For Agents

Clarus Communications, a leading technology solutions distributor announced the launch of Charlie an AI chatbot built on the Falcon AI Large Language Model. Designed exclusively for technology distribution, the AI chatbot aims to transform how agents interact with their customers.

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Recommended AI News: Rising Network Automation Unlocks Massive Growth Opportunities Across 5G

 Clarus Communications, a leading technology solutions distributor, today announced the launch of Charlie , an AI chatbot built on the Falcon AI Large Language Model. Designed exclusively for technology distribution, Charlie is the first of its kind in the industry. The cutting-edge AI chatbot aims to transform how agents interact with their customers, boosting productivity and delivering unprecedented service.

“Our mission at Clarus has always been to empower our agents and to serve their customers better,” said Chris Torbit, Managing Partner at Clarus Communications. “With Charlie , we’re taking a giant leap in that direction. This technology not only demonstrates our unflinching commitment to our agents but also stands as a testament to our dedication toward agents and their customers’ success.”

Expanded Capabilities

If an agent utilizes Clarus’s proprietary inventory management product and for back-office support, the agent can place Charlie into the client’s environment, helping the agent provide additional value to the customer and relieve competitive pressure. Charlie would validate the client and provide specific inventory data including location information, circuit IDs, supplier customer service information, and authorized users as an example. This is invaluable information when there is an outage, and up-to-date and instant data is needed to work on a service issue.

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Unparalleled Scalability

One of the most remarkable features of Charlie is its ability to integrate with Salesforce, providing agents with unlimited scalability options. This integration enables agents to quickly leverage Charlie to efficiently manage customer data and help their internal and external stakeholders find data quickly and drive data-driven decisions.

Leveraging Industry Expertise

Adam Duke, an industry veteran in technology expense and data management and a key member of the team, played a pivotal role in the development of Charlie . “Adam’s wealth of enterprise experience has been invaluable in creating a tool that genuinely understands the nuances and demands of technology inventory and how to get that information to agents and their clients quickly,” Chris Torbit added.

Flexible Communication Platforms

Recognizing the need for versatility in agents and client communications, Clarus has made Charlie available on multiple platforms. Whether agents and/or their clients prefer Microsoft Teams, SMS, or a web chat interface, Charlie is equipped to assist them and help them succeed.

An Exclusive Tool for Clarus Agents

Charlie is exclusive to Clarus agents, setting our agents apart from the competition and providing them with a tool that will significantly optimize their value to their clients, improve information flow and customer interaction.

Embrace the Future with Charlie

Being the first in the technology distribution industry to develop and adopt this AI technology, Clarus Communications is setting a new standard for agent support and customer service. With Charlie , agents can now seamlessly integrate with their clients to offer them a value statement – making them far more valuable than traditional agents. Charlie marks a paradigm shift in the industry and how agents can provide long-term value.

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[To share your insights with us, please write to sghosh@martechseries.com]

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Hollo.AI Launches Platform to Create and Secure Ownership of AI Digital Identity and Monetize with AI Side Hustles https://aithority.com/machine-learning/hollo-ai-launches-platform-to-create-and-secure-ownership-of-ai-digital-identity-and-monetize-with-ai-side-hustles/ Mon, 20 Nov 2023 17:10:44 +0000 https://aithority.com/?p=548451 Hollo.AI Launches Platform to Create and Secure Ownership of AI Digital Identity and Monetize with AI Side Hustles

Platform enables anyone to create, claim and monetize their AI digital identity across web platforms, games, advertising, brand partnerships and more Hollo.AI announced the launch of its AI platform that allows anyone to create, claim and own their AI persona and identity along with their Hollo.AI Page, a social profile link-in-bio page that features their own […]

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Hollo.AI Launches Platform to Create and Secure Ownership of AI Digital Identity and Monetize with AI Side Hustles

Platform enables anyone to create, claim and monetize their AI digital identity across web platforms, games, advertising, brand partnerships and more

Hollo.AI announced the launch of its AI platform that allows anyone to create, claim and own their AI persona and identity along with their Hollo.AI Page, a social profile link-in-bio page that features their own personalized chatbot, links to their various social media and websites, plus capabilities to monetize their AI persona with AI Side Hustles. With Hollo.AI, users can create, verify and manage their own AI “digital twins,” monetizing through AI Side Hustles like content creation across games, metaverses, podcasts, virtual assistance, audio books, voiceovers, customer service, brand deals and much more. Hollo.AI empowers ethical usage of AI via blockchain verification and registration to promote trust and transparency between creators, fans and businesses. Verified Hollo.AI Twins will earn a verified “blue check mark” signifying that it is their official verified AI identity.

AIThority Predictions Series 2024 banner“With AI moving at rapid speed, many creators are looking for a way to control what happens to their digital image,” said Rex Wong, CEO of Hollo.AI. “Hollo.AI provides users with sovereign ownership of their AI, allowing them to say, when, where, and how it is used; and unlike many other platforms, enables them to monetize through AI Side Hustles and earn revenue from licensing their digital persona.”

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Users and Creators from every industry can benefit from using Hollo.AI to engage with their respective audiences. Simply sign up with the Hollo.AI app and create an AI twin and Hollo.AI Page using a selfie and a short voice recording describing themselves. Each digital twin and Page is created in less than a minute with the option to claim and verify its identity, which is then recorded and registered on a blockchain ledger registry.

Using a multi-language, interactive chatbot to answer questions and interact with followers, the app builds an AI Twin based around a real persona or an alter-ego. Digital twins continue learning based on a user’s social links as well as through friendly conversational chats via Hollo.AI’s innovative ChatBuddy, a novel chat-based interface that helps Hollo.AI gain a deeper understanding of the user’s personality, interests, and communication style. From there, users can create exclusive content communities with memberships, facilitate fan engagement, offer content subscriptions, shopping experiences and make brand deals through the platform, setting their own price to license their image and AI identity.

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Hollo.AI features several key aspects:

1. The Hollo.AI Page is an AI social link-in-bio page that features the user’s AI Twin that greets and interacts with followers, providing a one-stop-shop for a user’s followers to chat with their AI Twins, book a personalized video, shop a user’s products and join their membership clubs, via a streamlined link that can be shared across social platforms such as Instagram, YouTube and TikTok.

2. Hollo.AI AI Side Hustles enable users to establish side businesses, such as private label merchandising and e-commerce, master classes and digital content, all created with Hollo.AI’s assistance. Unlike traditional methods, these businesses can be set up effortlessly by merely conversing with Hollo.AI ChatBuddy. This feature not only democratizes entrepreneurship but also integrates AI seamlessly into the process.

3. Hollo.AI Marketplace acts as a marketplace portal for managing representation and brand licensing for AI Twins, NIL, identity and even their actual self, allowing brand and companies to hire, book or license a Hollo.AI user or their AI Twin, while letting users manage opportunities, engagement and monetization directly from their Hollo.AI dashboard.

4. Hollo.AI Connect offers users a personalized AI conversational chatbot of themselves that can interact and engage with fans and followers and act as a receptionist or salesman, greeting users visiting their Hollo.AI Page and answering questions about products, services or themselves.

“We envision Hollo.AI as the definitive verification mark for AI, similar to claiming domain names for the web or getting a blue checkmark for a verified social profile,” said Wong. “By leveraging KYC and a public AI blockchain ledger registry, we aim to bring transparency and ethical standards to the AI space while unlocking unprecedented opportunities for creators and fans.”

Hollo.AI is free to join and can be upgraded to a premium model for an ad-free experience, AI Twin customization, more advanced features, expanded AI Twin training and enhanced AI protection as well as more monetization opportunities. Hollo.AI will initially be available to invited beta users.

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[To share your insights with us, please write to sghosh@martechseries.com]

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Introducing-Grok AI- Let’s Know Its USP https://aithority.com/natural-language/chatbots-intelligent-assistants/introducing-grok-ai-lets-know-its-usp/ Wed, 08 Nov 2023 13:30:50 +0000 https://aithority.com/?p=547416

An exciting new era in AI chatbots has begun with the arrival of Grok It has the potential to radically alter our interactions with AI as it develops and improves. It’s possible that Grok may be the perfect AI partner. The unique combination of comedy, ethics, and ground-breaking performance it provides has the potential to […]

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An exciting new era in AI chatbots has begun with the arrival of Grok

It has the potential to radically alter our interactions with AI as it develops and improves. It’s possible that Grok may be the perfect AI partner. The unique combination of comedy, ethics, and ground-breaking performance it provides has the potential to reshape the development of artificial intelligence. Keep up with the progress as Grok and xAI set out to revolutionize the AI industry.

The choice of the name ‘Grok’ piques my curiosity. The verb form implies “read the room” or “understand something intuitively or by empathy.” Considering that intuition in humans is typically reliant on multiple aspects including verbal cues, physiological reactions, and auditory impulses, naming an AI after a concept associated with human intuition is fascinating. These nuanced ideas are difficult for machines to articulate, let alone for people.

The ability to give replies with some humor and a “rebellious streak” is what sets Grok unique from other chatbots. Grok wants to be different from other AI chatbots by providing consumers with a novel and interesting experience, as opposed to the standard fare of simple and generic responses.

There is a lot of talk in the technological community. Grok is the first product of Elon Musk’s new artificial intelligence firm, xAI. Musk is known for founding revolutionary companies like SpaceX and Tesla. This chatbot, according to xAI, is inspired by “The Hitchhiker’s Guide to the Galaxy”. Unlike current AI systems, it will supposedly have “a bit of wit,” “a rebellious streak,” and the capacity to take on the challenging, off-the-wall problems that stump them.

Grok’s distinct character has the potential to significantly advance artificial intelligence. Musk’s goal in creating this chatbot is to give them an AI friend who can do more than just respond to basic questions. Adding a sprinkling of fun and character to its exchanges. This unique artificial intelligence (AI) organism is Grok, whose fascinating promise of “a rebellious streak” implies it may not always follow the standard route.

Read: Riding on the Generative AI Hype, CDP Needs a New Definition in 2024

Elon Musk revealed Grok’s Features

Elon Musk Gork – Grok vs ChatGPT

Musk revealed Grok’s vivacious and fun side. With a screenshot that caused immediate consternation, he revealed that he had asked the chatbot for a “step-by-step guide to making cocaine.” Playfully, Grok suggested that I “obtain a chemistry degree” and “set up a clandestine laboratory in a remote location.” Nonetheless, the chatbot made sure to end on a responsible note, saying, “Just kidding!” Don’t even think of trying to cook up any cocaine. I would never advocate for anything that is both unlawful and perhaps harmful.

Grok’s individuality shines through in his lighthearted but responsible attitude. Despite its ability to make people laugh and make them think, it never loses sight of its commitment to ethics and responsible conduct. This humorous, ethical approach demonstrates how Grok can both captivate audiences and promote ethical AI development.

The appearance of Grok might have far-reaching effects. As it continues to develop and learn, it has the potential to shake up the AI industry by providing a fresh take on how AI and humans interact with one another. Grok’s early performance is encouraging, but only time will tell if it can become a serious challenger to the AI industry’s established powerhouses.

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Superior to ChatGPT and the rest of the field?

Elon Musk has been quite open about his hopes and plans for Grok. When pressed, he openly declares, “in some important respects, it is the best that currently exists.” This comment is a direct challenge to ChatGPT, one of OpenAI’s most well-known AI chatbots. Interestingly, Musk co-founded OpenAI in 2015 but resigned from the board in 2018 because of differences of opinion about the company’s future.

Grok, an AI chatbot created by xAI, has “real-time access” to X, Musk’s social networking platform, to back up this allegation. Grok is able to provide timely information and analysis on a broad variety of issues thanks to its integration with X, which allows it to pull data from user postings. Grok’s real-time nature is what sets it distinct from ChatGPT and other competitors, according to Musk.‍

Having access to real-time data is only one of Grok’s many benefits, though. OpenAI and other generative AI projects have been denied access to X’s API by xAI. Grok is in a unique position to answer inquiries, provide insights, and make witty or sarcastic comments thanks to his access to the vast user-generated information on X.

Read: AI and Machine Learning Are Changing Business Forever

[To share your insights with us, please write to sghosh@martechseries.com]

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Sun Title Launches Innovative AI Platform to Improve the Real Estate Transaction Experience https://aithority.com/machine-learning/sun-title-launches-innovative-ai-platform-to-improve-the-real-estate-transaction-experience/ Tue, 07 Nov 2023 09:37:11 +0000 https://aithority.com/?p=547219 Sun Title Launches Innovative AI Platform to Improve the Real Estate Transaction Experience

Sun Title owners continue to innovate with the introduction of “Sunny™” — a highly trained real estate AI chatbot designed to improve the transaction experience for all parties. Sun Title, one of Michigan’s largest title agencies, unveiled its latest innovation: an advanced AI assistant designed to make real estate transactions more transparent and understandable for everyone involved. Sun […]

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Sun Title Launches Innovative AI Platform to Improve the Real Estate Transaction Experience

Sun Title owners continue to innovate with the introduction of “Sunny™”  a highly trained real estate AI chatbot designed to improve the transaction experience for all parties.

Sun Title, one of Michigan’s largest title agencies, unveiled its latest innovation: an advanced AI assistant designed to make real estate transactions more transparent and understandable for everyone involved. Sun Title partnered with RealE, an AI software company, to develop a highly trained chatbot assistant. The platform, known as “Sunny”, was developed using broad industry knowledge and state-specific requirements and nuances for properties located in the state of Michigan.

Since its launch in September, Sunny has further empowered its employees, customers and consumers by providing instant answers to the questions that arise in real estate transactions. Thomas W. Cronkright II, co-owner and CEO of Sun Title, remarked on the launch, “We developed Sunny with the use of over 19 years of industry knowledge and more than 20 million unique characters specific to real estate, title and escrow transactions. Sunny democratizes information relating to a transaction by providing immediate and accurate answers to questions – whether simple or complex. It’s been a game changer since we introduced Sunny to our employees, clients and customers as they are saving time and experiencing higher levels of engagement by using the solution.”

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AIThority Predictions Series 2024 bannerIn the current inventory-constrained real estate market, early users of Sunny have benefitted from having an on-demand comprehensive knowledge resource to quickly resolve issues that arise in a transaction. “As a real estate broker for over 40 years, I’ve never experienced a resource as comprehensive and easy to use as Sunny,” said Cathy Hoppough, Associate Broker for Keller Williams Rivertown Hoppough. “Transactions can get sticky in a moment’s notice and Sunny is like having a virtual expert at my fingertips to assist with any issue and resolve it quickly. It saves me time and makes me look great in front of my buyers and sellers as I simply text Sunny a question and receive an immediate and accurate response.”

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Cole Colwell, a consumer in the process of buying his first home, has been using Sunny to educate himself on a variety of issues relating to home ownership. “I’m excited about buying a home but there is a lot to it and Sunny has been a great resource to educate myself about what to expect,” said Cole. “It’s like having a real estate and title expert at your fingertips.”

Richard Hopen, co-founder of RealE, expressed his enthusiasm about the partnership, saying, “The owners of Sun Title have a long history of innovation within the title industry. This solution reinforces our shared vision of enhancing the real estate transaction journey for all stakeholders. Sunny is a comprehensive real estate chatbot resource, and we are thrilled that Sun Title is offering it to its employees and customers. This is an exciting time for real estate professionals and home buyers and sellers in Michigan.”

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With this groundbreaking collaboration, Sun Title continues its mission to improve the customer experience when buying and selling real estate.

[To share your insights with us, please write to sghosh@martechseries.com]

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